Great staff and service. My dog is mortified of nail clipping and rather than terrify her further the tech came out and explained to me the best routine to go about everything. I really recommend the doctors here; very informative and transparent about pricing.
Never had a bad experience here and I've been going for 3 years with 4 different pets. They've had various issues and I've seen various vets. None that I didn't feel comfortable leaving my pet in their hands. The receptionists are also exceptional! They make me happy going in and leaving.
Ive been a client at Pretoria since it opened in 1999. All my furry companions have been well cared for ever since. Along with us for most of this journey has been Dr. Tracey Young. In short, Tracey is just amazing. One of my dogs is a loving but special fur ball and he has been a frequent flyer at Pretoria. We have never had a problem getting in to see Dr Young. In rare cases when she hasnt been available, the other doctors at Pretoria are great. I especially like the open communications among the doctors. Dr Young always makes a point to follow up either in person, through a vet tech or via message. She doesnt prescribe unnecessary medical interventions of any kind, whether it be medications or tests, and shes very practical in her approach. I could go on forever, but things sum up like this. Pretoria - excellent hospital. Tracey Young - exceptional veterinarian. Pretoria Staff - best there is. Take your pets here. It will be the best thing you will ever do for them.
The best experience you will ever have if that's possible for an animal hospital! All the staff are very friendly and helpful and always go that extra step to make you and your loved one feel welcomed. Dr. Tracy Young ROCKS as a Vet and all around good person as well as the other vets. I would highly recommend Pretoria Pet Hospital for all you animal needs and care.Update on this review: very disappointed with Pretoria when our golden re injured his leg our normal vet was not on but we were taken back that afterwards she knew our dog was in and she never once called us to check up on him and would not even see us when were were there for follow up appointment. We stopped going to Pretoria and found a better vet closer to us but also found out as well that our once friendly vet did not tell our new vet all the truths about what medication to give our dog as well as length of time for medication...Shame on you for this.
Emma was fabulous. I am very impressed by the service and kindness and competence we experienced today at our visit. Highly recommend! We returned again today for another visit. They are so compassionate and wonderful. I really cannot say enough good about this clinic. Thank-you for taking such amazing care of Lady!
VCA Canada Pretoria Animal Hospital is a Canadian Veterinary Care based in Ottawa, Ontario. VCA Canada Pretoria Animal Hospital is located at 16 Pretoria Ave, Ottawa, ON K1S 1W7, Canada.
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