This is by far the best animal hospital we have been at. We switched from Gatineau to this one and my boyfriend has even switched taking his cats and has come here instead. The girls are very knowledgeable and friendly. They do not push you to get extras and if you need an added expense but not on that day they will let you know that maybe the next couple of visits it should happen. They have given me pretty much a year notice that my cat will need a teeth cleaning which runs at approximately 900, so I could start saving now. I can't say enough good things about this place! They also have a parking lot that can fit 4-5 cars.
The vet I dealt with was very caring, don't get me wrong. The 2 stars come from the outrageous pricing they have. I find this particular vet to be very over-priced, especially when it comes to puppies and kittens. If you do your homework and shop around to other vet's you'll find one that gives just as quality service for far less. It turns out I was way over charged for all my puppy's vaccinations as well as they tried to overcharge me for her spay. I would never allow another vet to do the surgery if they were not reputable but trying to charge me over $200 MORE then any other vet would seems ridiculous! Shop around, go to meet and greets with other vets. But if your willing to pay more for the same quality service then this vet is right for you.
The first time I was here, we got a great vet and were happy with the services we received.. Sadly, the second time was absolutely horrible! (So much so that we won't be going back here and would actually recommend against them if you have a puppy or kitten and need the initial vaccinations- elsewhere will charge you far less & still be happy for your business.)They gave us a totally different vet the second time and as I've never had to ask to get the same vet again from a place, I didn't even think to-- the second vet we got seemed more interested in billing as much as possible.The other beyond strange bit it how ridiculously expensive they are.. If you have a new puppy or kitten, I would highly suggest going elsewhere as they're the only place I've been to who actually charge an exam fee every visit, even when you're just going in for the rest of your pet's booster shots. ($70-$100 a month ON TOP of shots and deworming medications once a month for 4 months? Others only charge the shots after the initial exam, as they're already marked up.)On the bill they put that we got a "good clients discount".. I was absolutely disgusted as people don't get this ripped off elsewhere, let alone have people claim their overcharging has actually been discounted.This is the only place I've been to that does that kind of overcharging to new pet owners.. but at least now I know why it's so easy to get a last minute/next day appointment here.
Unfortunately we had to switch vets for our 3 cats for a few simple reasons:1. Inconsistency in the messages we received about care for our 2 week old rescue. Different messages in regards to treatments for worms and unnecessary tests being done just to collect more money.2. Their prices are exuberant in comparison to other vets. They claim this is due to the "high quality" of care our pets receive... it isn't any different than other vet clinics. For this prices I'd expect a red carpet rolled out and towel service for my kitties.3. Dishonesty. The vet techs attempt to blindly sell you on a test or treatments because they've been recently told to up sell every customer now that they belong to a major chain of vet clinics (a corporation). When confronted, the vet just makes excuses for the vet techs using a script to screw over the client.We have switched clinics to a smaller, privately owned and now receive exceptional services that are transparent and honest. The price is way better too!
These folks are great. I've been going there for a few years now, all of the staff has been very friendly and they really do give a damn about your pet. The two vets that I have seen there were excellent. They followed up with me personally via phone and email. My dog will not eat kibble, we were able to discuss options and I suggested making my own food for the pooch. They were able to recommend a cookbook and proper supplements to keep my dog healthy and happy.
Centretown Veterinary Hospital is a Canadian Veterinary Care based in Ottawa, Ontario. Centretown Veterinary Hospital is located at 955 Somerset St W, Ottawa, ON K1R 6R8, Canada.
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