I've been going here for 5+ years as this place is so close to my work and I have always had a great experience. I have done pedicures, manicures and eyebrows. The service is attentive and pleasant and you are made to feel comfortable. Highly recommended if you want to pamper yourself.
Costs about twice as much as any other shellac manicure. I had one nail chip after 2 days and top coat bubbled on a few nails. They do give you a free soak off appointment which is nice. Really you are paying for the ambiance, which is very nice, clean, aesthetically pleasing, and does not smell like acetone at all. The staff are very friendly and good at their jobs. Just very expensive.
I have gone here numerous times and always been satisfied, but the customer service I experienced tonight was exceptional. I had a pedicure on Saturday and within a day it had chipped and smudged (1st time happening). My friends convinced me to call, which I did and the response was amazing. Not only did they respond right away but the owner offered to fix it that day. They are fully booked for two weeks but she fit me in and did a complete colour change for me. She was so sweet and did a fantastic job. Super happy with the end result and won't go anywhere else.
Nicole was phenomenal. My nails are so beautiful and my facial made my skin so much better. Thanks Nicole and upkeep shop!
We were a group of 5 and all the girls were very happy with their nails and the service. They seemed a little disorganized when we came in - I was told 2 girls would start later but then they were surprised when one of them wasn't there at the start. But once we were all seated, it was very relaxing and enjoyable. Also, really nice that we could all sit close together and chat during the services. My manicurist, Gabrielle, was particularly fantastic - she was very friendly, took her time and my nails turned out amazing!!!! She even did a great job at the small design I requested at the last minute. Thanks so much, Upkeep Shoppe!
The Upkeep Shoppe is a Canadian Spa based in Ottawa, Ontario. The Upkeep Shoppe is located at 358 Preston St, Ottawa, ON K1S 4M6, Canada.
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