5
501 Smyth Rd, Ottawa, ON K1H 8L6, Canada
Ottawa, Ontario K1H 8L6
(613) 798-5555

Really wish there was a rating lower than 1 star. Brought my wife to emergency (where I'm currently writing this and modifying the longer we wait). Waited 6 hours before seeing a doctor for 2 minutes. To then be sent to yet another waiting room to then wait an additional 2 hours. This isn't the first instance of poor treatment from this emergency room either. My father was brought in by ambulance after losing 60lbs and being unable to eat or have a proper bowel movement. But instead of being examined or even helped her was left on a bed in a hallway for almost 3 hours. I am supposed to return to this hospital to have my 3rd knee surgery before the age of 40, but given how little sense of urgency everyone has here I fear that I'll die on the table. Probably a fair over exaggeration, but I'm trying to illustrate a point. Having free health Care is all well and good, but it's entirely worthless if you have people waiting for a minimum of 7 hours (passed the 7 hour mark while writing this, and correcting the language to not be offensive).End result after almost 8 hours, blood tests and a urine sample is nothing. No answers for the pain she was experiencing, but did manage to get offensively asked numerous times if she was pregnant even after having told multiple people her periods ended mere days ago. Will done Ottawa hospital you've been offensive, useless and a total waste of time.Update: My wife was informed that she would be contacted Monday morning about an ultrasound we are now well into the evening and she's heard nothing. Update 2: my wife was contacted Monday afternoon around 3pm having her come back for an ultrasound. We have now been back at the hospital for 2 more hours to sit and wait yet again. This hospital has now proven to me that free health care is good only in theory. Free health care that takes 4 days and nearly 10 hours in an emergency room just isn't worth it.

Came to the ER twice, first time for a concussion. The doctor order a CT scan to make sure there were not internal bleeding. Luckily there were none. She referral me to a sport medicine after that. The second time I came was yesterday by paramedics for a deep cut in my foot. Only wait it for almost 4 hours. People needs to understand whats a Emergency room and only come if they need it. I was having lots of pain, so the nurse came with acetaminophen (Tylenol). The doctor knew what he was doing, clean my wound well and did a great job with the stitches. I would give a 5 if he would understand why I ask my mom if she got what he said. I only do that in that kind of situation to make sure I understood.

I had an excellent recovery at Ottawa General Hospital. All of the nurses and doctors were very helpful and gave me an excellent standard of care. I especially would like to highlight the care that was provided by Dr. Mikhail, Nat, Stephanie, Erlinda, and Mitchell; the professionalism and empathy they provided me with assisted in me having a speedy recovery!

Nurses, students and doctors are great and helpful as usual. My first concern is the very long long time to see the doctor. The second thing is to have a clean place, a lot of dirty spots on the ground are stuck and even the cleaning machine cannot remove them out..the frame and the base of tables must have more hand cleaning. The smell is so bad in the plaster room 1a. I think cleanliness is part of the medical treatment that helps patients to be recovered faster.Wishing to see all our hospitals super clean.Thanks.

Terrible emergency services. Stellar ICU services. My Mother was admitted to the ICU a couple of years ago and she received the utmost care at all times and the staff essentially became her friends. They worked in a very professional manner. Emerg staff was starkly different. Wait times here generally range from 6-12 hours+.. Everybody seems to be wandering around aimlessly and there is only one Doctor at night when it's a full house. Not only is this unfair to the patients who have to suffer as a result, it is unfair to the Doctor who has to juggle a dozen or more patients by himself with incompetent nurses under him. My partner who has been here several times with chronic pain was sent home being told he's fine after waiting several hours, not to mention being given 5 different pain killers upon arrival, two of which he was allergic too.. READ THE CHARTS PLEASE!The worst experience however, involved an elderly man that I didn't know, but I had the utmost sympathy for. He was left outside of the X-Ray waiting room in the hallway for a very long time on what appeared to be the verge of death.. Or at least in a very weak and fragile state, all alone without a single nurse to be seen. Absolutely disgraceful, at least give the poor gentleman a private room instead of leaving him in the damned hallway. All in all, I can't generalize. Your hospital has many qualified and professional staff members. Unfortunately, your unprofessional staff tend to take the spotlight away from your hard working employees and need to be disciplined, and preferably re-trained accordingly. Especially your emergency staff. Throw in an extra Doctor for the night shift and take a load off of the one that's already there, and have the patients pass through quicker. That way things can be done more efficiently.

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The Ottawa Hospital General Campus — Hospital in Ottawa

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The Ottawa Hospital General Campus

Hospital at 501 Smyth Rd, Ottawa, ON K1H 8L6, Canada. Here you will find detailed information about The Ottawa Hospital General Campus: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    Open 24 hours
  • Tuesday
    Open 24 hours
  • Wednesday
    Open 24 hours
  • Thursday
    Open 24 hours
  • Friday
    Open 24 hours
  • Saturday
    Open 24 hours
  • Sunday
    Open 24 hours

Rating

3
/
5
Based on 5 reviews

Contacts

Categories:
State:
Ontario
Address:
501 Smyth Rd, Ottawa, ON K1H 8L6, Canada.
City:
Ottawa
Postcode:
K1H 8L6

About The Ottawa Hospital General Campus

The Ottawa Hospital General Campus is a Canadian Hospital based in Ottawa, Ontario. The Ottawa Hospital General Campus is located at 501 Smyth Rd, Ottawa, ON K1H 8L6, Canada.


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ALL reviews about The Ottawa Hospital General Campus

  • Eric Henderson
    Added 2017.07.01
    Really wish there was a rating lower than 1 star. Brought my wife to emergency (where I'm currently writing this and modifying the longer we wait). Waited 6 hours before seeing a doctor for 2 minutes. To then be sent to yet another waiting room to then wait an additional 2 hours. This isn't the first instance of poor treatment from this emergency room either. My father was brought in by ambulance after losing 60lbs and being unable to eat or have a proper bowel movement. But instead of being examined or even helped her was left on a bed in a hallway for almost 3 hours. I am supposed to return to this hospital to have my 3rd knee surgery before the age of 40, but given how little sense of urgency everyone has here I fear that I'll die on the table. Probably a fair over exaggeration, but I'm trying to illustrate a point. Having free health Care is all well and good, but it's entirely worthless if you have people waiting for a minimum of 7 hours (passed the 7 hour mark while writing this, and correcting the language to not be offensive).End result after almost 8 hours, blood tests and a urine sample is nothing. No answers for the pain she was experiencing, but did manage to get offensively asked numerous times if she was pregnant even after having told multiple people her periods ended mere days ago. Will done Ottawa hospital you've been offensive, useless and a total waste of time.Update: My wife was informed that she would be contacted Monday morning about an ultrasound we are now well into the evening and she's heard nothing. Update 2: my wife was contacted Monday afternoon around 3pm having her come back for an ultrasound. We have now been back at the hospital for 2 more hours to sit and wait yet again. This hospital has now proven to me that free health care is good only in theory. Free health care that takes 4 days and nearly 10 hours in an emergency room just isn't worth it.
  • Kaitlin Tropper
    Added 2015.12.13
    Came to the ER twice, first time for a concussion. The doctor order a CT scan to make sure there were not internal bleeding. Luckily there were none. She referral me to a sport medicine after that. The second time I came was yesterday by paramedics for a deep cut in my foot. Only wait it for almost 4 hours. People needs to understand whats a Emergency room and only come if they need it. I was having lots of pain, so the nurse came with acetaminophen (Tylenol). The doctor knew what he was doing, clean my wound well and did a great job with the stitches. I would give a 5 if he would understand why I ask my mom if she got what he said. I only do that in that kind of situation to make sure I understood.
  • Brittany Singh
    Added 2015.07.01
    I had an excellent recovery at Ottawa General Hospital. All of the nurses and doctors were very helpful and gave me an excellent standard of care. I especially would like to highlight the care that was provided by Dr. Mikhail, Nat, Stephanie, Erlinda, and Mitchell; the professionalism and empathy they provided me with assisted in me having a speedy recovery!
  • Basma Altaie
    Added 2015.03.24
    Nurses, students and doctors are great and helpful as usual. My first concern is the very long long time to see the doctor. The second thing is to have a clean place, a lot of dirty spots on the ground are stuck and even the cleaning machine cannot remove them out..the frame and the base of tables must have more hand cleaning. The smell is so bad in the plaster room 1a. I think cleanliness is part of the medical treatment that helps patients to be recovered faster.Wishing to see all our hospitals super clean.Thanks.
  • Ben Abrams-Sarsfield
    Added 2014.10.21
    Terrible emergency services. Stellar ICU services. My Mother was admitted to the ICU a couple of years ago and she received the utmost care at all times and the staff essentially became her friends. They worked in a very professional manner. Emerg staff was starkly different. Wait times here generally range from 6-12 hours+.. Everybody seems to be wandering around aimlessly and there is only one Doctor at night when it's a full house. Not only is this unfair to the patients who have to suffer as a result, it is unfair to the Doctor who has to juggle a dozen or more patients by himself with incompetent nurses under him. My partner who has been here several times with chronic pain was sent home being told he's fine after waiting several hours, not to mention being given 5 different pain killers upon arrival, two of which he was allergic too.. READ THE CHARTS PLEASE!The worst experience however, involved an elderly man that I didn't know, but I had the utmost sympathy for. He was left outside of the X-Ray waiting room in the hallway for a very long time on what appeared to be the verge of death.. Or at least in a very weak and fragile state, all alone without a single nurse to be seen. Absolutely disgraceful, at least give the poor gentleman a private room instead of leaving him in the damned hallway. All in all, I can't generalize. Your hospital has many qualified and professional staff members. Unfortunately, your unprofessional staff tend to take the spotlight away from your hard working employees and need to be disciplined, and preferably re-trained accordingly. Especially your emergency staff. Throw in an extra Doctor for the night shift and take a load off of the one that's already there, and have the patients pass through quicker. That way things can be done more efficiently.
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