I was verbally promised an upgrade to the standard insurance, but never received it. Subsequent attempts to get this resolved fell on deaf ears. Very dishonest people, but their crew is very decent.
This company was good up front in terms of service, but there work and clean up was sub-par. Sloppy caulking and poor cleanup. Called 3 times for post work cleanup to be done, ended up cleaning debris from my gutters myself out of frustration. Not recommended.
They were recommended to me by a friend who used to work for them. Said the work was thorough and the crew was hard working. I called, they came by and checked the roof (no one was home but I didn't mind I liked they seemed to want to get the job done). I was told our roof was good another couple years and didn't need replacing right away, but that we could get an estimate if we chose to go ahead with it. Appreciating the honesty, we decided to hold off. Ottawa then had a windstorm not long after and hubby realized we had a small trace of water coming in along our main floor ceiling along the top of a wall, and along an exhaust pipe in the basement.I called and emailed Sanderson for an estimate. Emailed got no answer and when I called the receptionist said she'll have the owner get back to us later in the day, that he was out. It's over a month still no response.We are no longer wasting our time with this company.Shame.
I would hesitate to recommend this firm. The roofing work was decent, but they left roofing nails all over the porch, damaged the railing, removed the eavestrough meshing but didnt replace it, and most inexplicably of all, walked off with a tarp from our garden and refused to bring it back. If you hire this company, be sure to check everything before finalizing payment.
Very happy with the workmanship of this company. I was concerned about the cleaning afterwards but they did and excellent job with that as well. I highly recommend them.
Sanderson Roofing is a Canadian Roofing Contractor based in Ottawa, Ontario. Sanderson Roofing is located at 437 Catherine St, Ottawa, ON K1R 5T7, Canada.
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