Best Customer Service Ever! I had spa services and the ladies were super nice and exceptionally helpful (Ashley and Liz). This is a first class place and I highly recommend them. They do great work and make the experience relaxing and pleasant.
I have been going to Saab for years and they still surprise me with their amazing service. They always treat me like I am one of the family and I can happily say that I have never been happier with my hair. As a colour virgin with a busy lifestyle, I don't treat myself very often, but when I do it's always guilt free at Saab. A huge bonus is their lack of judgement for how little maintenance I'm willing to put into my colour yet it always looks incredible. Thank you to my main man Stephen for your incredible work! Don't ever leave me.
I am traveling to Ottawa this weekend and based on a recommendation I booked an appointment at this salon for a wedding I am attending. I booked four appointments total (for myself, my sister and daughters). Today I received a call from their "customer service rep" saying that because I booked four appointments on a Saturday and I was not one of their "regular customers" I was required to pay a $100 non-refundable deposit via credit card immediately or my appointments would be cancelled. The lady on the phone said that they had a waiting list of people looking to book at that time and that they were a "high end salon" and this was their policy. Given that she initially said that I wasn't one of their "regular clients", it seems they made up a policy just for me! I said I needed to check with my sister and would call back and she said "I'll give you 30minutes or I am cancelling your appointments. Needless to say I cancelled my appointments and took my business elsewhere. Please avoid this salon as they are pretentious and rude. There are many other options in the area!
WOW!! Stephen does an incredible job!! I have never felt so gorgeous after getting my hair done! I went in not knowing what I wanted for colour/cut, but Stephen was able to pick out the perfect look for me. You will absolutely leave this salon feeling like a million dollars. LOVE LOVE LOVE this place!
great salon! atmosphere is great, you can get an appointment even with only a few days notice, excellent service. I have had Jordan cut my hair to perfection! my only downside and why I am not giving it a full 5 star is its a little pricier than I am used to. So I cannot go every 5-6 weeks as needed. Not saying not worth it, just that its too high for my wallet every time I need a color and cut !
Saab Salon Spa is a Canadian Hair Care based in Ottawa, Ontario. Saab Salon Spa is located at 376 Bank St, Ottawa, ON K2P 1Y4, Canada.
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