Overpriced, lacking professionalism and consistency.My most recent visit left me very angry and not willing to come back again. I showed up 15 minutes before my eyebrow threading appointment, and ended up waiting an hour before I was sat in the chair minutes before wanting to walk out. I found out that a customer who came in last minute before a wedding, who even showed up after me, was served first and was thanked for my patience even though I was not asked or informed of this change of plan (I was first lied to by them saying "oh I just need to clean the room"). This in turn made me late for work as a normally 15 minute service turned into an hour and a half. As if the waiting wasnt enough to ruin this appointment, the threading job Cherine did was awful. My eyebrows were absolutely uneven, thin, and still have not grown back since two months. I was even more disappointed to be hit with an overpriced cost for such a terrible service. I have also been to this place for waxing, and I have always found it subpar and not been the cleanest of jobs. I even came for a hair rescue treatment, and found that I spent money to have my hair even more dry, rough and to actually have static, which should not happen from a simple moisturizing treatment.Comment to the response from owner: I understand that sometimes these things occur, but I am most disappointed with the way it was handled. I wish I was communicated with, and notified what the circumstances were. I do want to note the person that skipped in front of me could have not possibly gotten her hair done prior as I witnessed her walk into the store. Nonetheless, once I sat in the chair to get my eyebrows done, the appointment felt very rushed and the work was very sloppy. Months later, I still have problems growing certain areas after that experience. When researching other prices and from the experiences I have had with many of your competitors, I still strongly believe these services are overpriced for the quality your salon provides. Just an honest opinion.
Thank you Moodie and Cherine for your amazing services! I love love the Keratine smoothing treatment! I have wavy/curly and very frizzy hair but with the keratine, it has been silky, shiny, soft, smooooth and way faster to blow dry! This summer was super hot and humid which usually makes my hair frizz and curl lol but not with keratine. This is the second time I do this treatment and will continue doing it every six months :) I am in love with it!! I have also had my hair colored, cut and dried, eyebrow threading, as well as laser hair removal many times here and I have always been very happy with the results. Thank you Moodie and Cherine for always putting a smile on my face :)
First time coming here for a haircut. I had booked online a wash & cut. Came in and got my haircut done. Was roughly done and you can hear my hair strands snapping. Layers were roughly done and yanked my hair. Hair blower burnt my scalp multiple times. Charged me for a wash, cut and style. He said I was told beforehand this hairstyle was required to do so. Was never told that because we barely spoke to each other. Didnt know blow drying and 5 seconds of straightening was styling. Never coming back.@response to owner: I had stated that my hair was roughly pulled and my scalped was burned multiple times by the blow dryer. Nor was I ever told that I was getting a style. I had booked online requesting solely for a wash & cut not wash & style. That is why I asked wasn't it $40 not $73. You told me that I was told beforehand. Clearly I was not. Nor am I bashing. I was not very happy with my haircut as it is still slightly uneven and was not parted the way I normally part my hair either.
Amazing service, had Moodie cut my hair and I was nervous going to a new hair salon but he made me feel completely comfortable and did an amazing job with my hair! And great prices
GREAT Service! Was pretty anxious and unsure about what I wanted but Moodie was very patient with me! I'm super happy with the result and as a student, the student discount was definitely appreciated! Will definitely be back!
MC Laser Clinic & Hair Salon is a Canadian Hair Care based in Ottawa, Ontario. MC Laser Clinic & Hair Salon is located at 1200 Prince of Wales Dr f, Ottawa, ON K2C 3Y4, Canada.
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